Change in InterLibrary Loan

Beginning June 1, 2011, Harris County Public Library is implementing a change to our interlibrary loan (ILL) service.  Effective that day, we will no longer offer ILL service for the following material types:  DVDs, VHS titles and music (CD/cassette). 

We will continue to offer ILL service for books, audio books in CD or cassette formats, periodical articles, photocopies and microform. 

See the Interlibrary Loan Policy for the full policy.

Comments

Boo! This was a great thing.

Boo! This was a great thing. There are so many DVD's that I can't find anywhere that I was able to get through ILL. I will miss this service... :<

It sounds as if this change

It sounds as if this change will not affect the majority of your patrons. I did read above however, that the library system discussed the option of further limiting the number of items a patron could request at any given time. I am glad this change was not made. I homeschool a child and am a frequet user of the library loan. Almost all the items I request are books but I often request the limit. Please do not further limit the number of the items a patron can reqest. Thank you. You all do a great job!

Thank you for your comments.

Thank you for your comments.

At this moment we are more

At this moment we are more than lucky to have a community library open near your house. The cuts for the library are getting more and more. Even you pay your taxes your portions is divided in schools, fire department, police , construction and then libraries. The libraries are in deficit and trying at this moment to survive, I'm sure the facts that DVD's, CD and other material is based in budget and how the community ck outs those materials. If you use Ill regulary will be a asset in those numbers. Ill in others libraries across the country doesn't cover audio, or movies. You can use a computer and look in web sides and get the resource. At this moment my concern is more than the childrens need a place to go ckouts books, dvd's , music and other services provided in the libraries.

Thank you for your comments.

Thank you for your comments.

i am going to make this short

i am going to make this short but without the DVDs and music CDs, the libraries will lose a good many patrons. my trips will be lessened due to the fact that it takes me a while to read bc i like the thick books but it was the DVDs and the internet having me coming back once or twice a week. ill still be using the internet but wont be there as often. the DVDs also gave me a recreational break from my writing. I, along with many others im sure, hope these services will available once again in the near future.

Thank you for your comment.  

Thank you for your comment.   DVD and music CDs can be borrowed from any Harris County Public Library Branch or from the circulating media collections of Lone Star College by placing a HOLD on that item.  In addition, the Library adds new DVD and music CD titles to its collection all the time, so we do hope that you will continue to enjoy the materials the Library does own, as our media collections are always growing.  The change in Interlibrary Loan policy only affects those DVDs and music CDs that HCPL does not own.

Sooooo....if I'm

Sooooo....if I'm understanding this right.....if what we want is available through HCPL, we can get it, no matter what. But if what we want is only available through City of Houston or the colleges, we are out of luck? Do I have that right? If I live outside the city limits of Houston, will they still give me a card and if I'm not a student can I still borrow from the college libraries? And if I don't have anything to download it on, how is it being available as "downloadable content" going to help me? And somebody please tell me when the heck I can pass along expenses because of budget crunches????

Harris County Public Library

Harris County Public Library cards are available to anyone living in the state of Texas and all materials in HCPL circulating collections are available to HCPL card holders.  HCPL has a reciprocal borrowing agreement with Lone Star College Libraries.  Using your HCPL card you can place holds on any college owned circulating materials and select a college library or any HCPL Library as a pickup location.   Lone Star College does not loan instructional media or materials in special collections. 

We don’t have a reciprocal agreement with Houston Public Library.  You will need to register with HPL in order to borrow their library materials.   You may then place holds on HPL materials  through their online catalog.  HCPL and Houston Public Library have two joint facilities .  Our Freeman Clear Lake City and Kingwood Branches can be selected as pick up locations for materials ordered with your Houston Public Library card.  

We are sorry it is necessary to limit ILL for certain formats of audiovisual materials. 

If your answer is that we use

If your answer is that we use another library or other sources to meet our needs then why are we paying taxes for your library system to exist? I'm paying county taxes that go toward you library, state taxes that also give money to your library and federal taxes that again give money to your library and you are telling me to go to the city library for my services!

The revenue that Harris

The revenue that Harris County and the State of Texas collected in taxes has declined significantly, which has resulted in the Library receiving less funding to continue to provide the same level of service to its customers.  Due to this budget shortfall, the Library has had to make some difficult service changes.

We are very sorry that it has become necessary to make changes to our ILL policy to restrict the borrowing of certain formats of audiovisual materials.

Maybe if you used the ILL

Maybe if you used the ILL system the way that other libraries do staffing wouldn't be a problem for ILL and you wouldn't have to cut services. Here's what the Houston Public Library says about the ILL computer system. How is ILLiad better than traditional ILL systems? You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system only once, at the time of your first request. Your request will be handled more rapidly and accurately as problems relating to misinterpretation of hand-written requests are eliminated. You can get many of your photocopies more quickly through Electronic Delivery. You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department. Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request. We are also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.

ILLiad is an ILL management

ILLiad is an ILL management software that is used by HCPL and many other library systems across the country to facilitate the interlibrary loan process.  It is a customizable software, so each library system is able to design it in such a way that it will best meet the needs of that particular library and its customer base. 

While we do have an online ILL form for those customers with email addresses, the initiation of a request by a customer is, but a small portion of the total interlibrary loan process for each item borrowed or loaned.   The behind-the-scenes work involved in the ILL process (checking ILL policies of lending libraries, responding to overdue notices, RECALLed items, payment for materials, and the amount of physical processing once an item is received from a lender, checked out to a customer and returned to a lender via various delivery methods, etc.) are all tasks that software cannot accomplish.  These tasks take human resources and time, and that is the problem we face.  

We appreciate your interest in the Library’s interlibrary loan service.  We are very sorry that we are no longer able to continue to offer interlibrary loan service for certain formats to our customers.

I'm a little confused, will

I'm a little confused, will we still be able to request DVDs that are located at other HCPL branches? I hope so!! I know I'd be willing to pay a little bit if I needed to so I could finish certin shows!!

Requests (or HOLDS) for

Requests (or HOLDS) for materials, including DVDs, that are placed by customers using the Library’s online catalog are not affected.  Interlibrary loan is the process where materials are borrowed from libraries other than branches of the Harris County Public Library System.  It is this latter case, where Library policy has changed.   Please continue to place HOLDS for any audiovisual items owned by our library system.

Why? Why are you cutting ILL

Why? Why are you cutting ILL services and why did you decide that dvd and music needs aren't as important as book needs? Is it money? If so, why not cut ILLs to 2 per person per month or something like that? Isn't it more fair to reduce the number per all persons instead of making a blanket cut of ILL services to a particular format? Why is my desire to borrow a classic movie that is no longer in print less important than my neighbor's desire to read a classic book that is no longer in print? Why deny ILL privileges to someone who wants to listen to music? If these formats are available through ILL then they should be available to library patrons. I thought libraries offered equal service to all people no matter who they are and that the service would be without judgement. By choosing to offer ILL for only certain formats Harris County Library is passing judgement on the requests of patrons. Isn't this a step toward censorship?

Well said!

Well said!

We had considered a reduction

We had considered a reduction in the number of interlibrary loan requests that customers could place, but after careful evaluation of this proposal, this would not provide the results that we needed.  Most interlibrary loan customers only request 1 or 2 items at any one time.  For this reason, a reduction of requests by customer was not a solution to the problem we had of having enough staff resources and time to manage the volume of interlibrary loan requests we receive.

DVDs and/or VHS tapes and music CDs are readily available in our communities at other libraries, over the internet or as downloadable content.  In addition, libraries across Texas and across the country have eliminated the lending AND borrowing of ALL audiovisual materials as interlibrary loan items, which has made it much more difficult to get these items for our customers.  

We are very sorry that we are no longer able to continue offering this service to our customers.

NO, DVDs and music CDs are

NO, DVDs and music CDs are NOT "readily available in our communities at other libraries, over the internet or as downloadable content" unless they are the current popular titles. And with holds lists as long as they tend to be it is faster to go red box or netflix. The DVDS and music CDs that we are requesting through ILL are not available other places.

We are very sorry that we are

We are very sorry that we are no longer able to offer interlibrary loan for certain formats for the reasons that have been explained in the previous responses.

I am saddened by the fact

I am saddened by the fact that we will no longer be able to get DVDs through the inter library loan system. Many "movies" are educational and are the only way we can teach our children about history and geography. They are being raised in an instant-gratification TV world and most likely will not be patient enough to read or listen to a book. My husband and I depend on ILLs for videos (and books) to research future trips. We enjoy being submerged in the total history and beauty of a place before seeing it firsthand.

Thank you for your comments.

Thank you for your comments. The change in interlibrary loan service is being implemented because the Library is unable to maintain the same level of service with the reduction of staff at both our branches and administrative offices that our current budget provides.    

DVDs and/or VHS tapes and music CDs are readily available in our communities at other libraries, over the internet or as downloadable content.  In addition, libraries across Texas and across the country have eliminated the lending AND borrowing of ALL audiovisual materials as interlibrary loan items, which has made it much more difficult to get these items for our customers.  

We are very sorry that we are no longer able to continue offering this service to our customers.
 

This is very disappointing

This is very disappointing that I will no longer be able to request cd's via Interlibrary Loan. This was an outstanding service that I frequently used since many items I have interest in are not available through you all. Why is this change being implemented?

Audio books on CD or cassette

Audio books on CD or cassette that are not owned by HCPL may still be borrowed through interlibrary loan.  That part of interlibrary loan service has not changed.  Music CDs not owned by HCPL will no longer be available through interlibrary loan service, beginning June 1, 2011.

The change in interlibrary loan service is being implemented because the Library is unable to maintain the same level of service with the reduction of staff at both our branches and administrative offices that our current budget provides.    

Thank you for the

Thank you for the clarification. When I saw the sign in our branch library, I thought the only dvd's and music cd's we would have access to are the ones that were currently in our branch.

I fail to understand what

I fail to understand what budget cuts have to do with the TYPE of material that is requested via ILL. In fact, I would think that a DVD would be CHEAPER to transport than a large book. The act of requesting an item is the same, regardless of the format. This sounds like a rather lame excuse to me, and I am sorry to see this. If nothing else, you should be willing to offer the patron the item if they are willing to pay a small fee. I use ILL all the time, and have been able to get a number of rare and certainly NOT readily available specialty DVDs. Now this option is no longer available to me.

HCPL has never loaned DVDs

HCPL has never loaned DVDs from its own collection to other library systems through interlibrary loan and as a result, other libraries would not loan to us.  Finding a lending library that would loan DVDs has been quite time-consuming and labor intensive for our staff.   The cost of mailing or for courier services was not a factor in the decision to eliminate requesting this format.  The decision was based on staff resources available to continue to provide interlibrary loan services.

HCPL is limited by state ILL agreements, as to what fees can be charged.  In addition, fees collected by the Library go to the County’s General Fund and do not stay with the ILL department.

We are sorry that this part of our interlibrary loan service is not longer available.

Thank you for still providing

Thank you for still providing stellar service and responding to all posts in this blog; even though some of them are downright rude.