For additional help, please go to the following website: Overdrive Help [1]
Links:
[1] http://help.overdrive.com/?Sup=http://hcpl.lib.overdrive.com/Support.htm
[2] http://hcpl.net/faq/digital-media-catalog/ebook-help/android-products
[3] http://hcpl.net/faq/digital-media-catalog/ebook-help/apple-products
[4] http://hcpl.net/faq/digital-media-catalog/ebook-help/kindle