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Welcome to HCPL Connected!

Need to check out a WiFi hotspot ? Click Here.

Get the Most Out of Your Chromebook or Hotspot

T-Mobile WiFi Hotspot - Getting Started
Click here to learn how to set up and use your T-Mobile WiFi Hotspot

Set-up Instructions for your T-Mobile Wi-Fi Hotspot

instructions hotspot set up

Print T-Mobile Wi-Fi Hotspot Setup Instructions

Having trouble? Visit T-Mobile Troubleshooting for more tips or call 1-844-341-4834.

If your T-Mobile Wi-Fi hotspot is damaged or does not work, please return it to any HCPL branch location for replacement (if available).

How-to Videos and Computer Classes
Click here for more information about using your Chromebook!

If you are new to computers, you may need to learn just what you can do with them. Here are some free resources to help you get the most out of your experience.

How-to Videos

HCPL Connected has made how-to videos for beginner and intermediate users and we're adding more videos all the time.
Watch our How-to series below or on YouTube

HCPL Basic Computer Classes

Many HCPL branches offer computing classes in English and Spanish. LIVE Virtual classes are also available every other Wednesday.
Classes range from beginner levels like how to create a free email account, and Introduction to Microsoft Word to using HCPL's free resources to stream movies and music, download eBooks and more.

Click to view a list of HCPL Computer and Digital Media Classes

Additional Learning resources: 

  • How to Chromebook is a rich online resource for learning the basics of computing. You will find brief video how-tos for everything from editing Microsoft Office documents, to downloading apps, connecting to wifi and Bluetooth and a lot more. 
    Click to visit How to Chromebook. 
     
  • Linkedin Learning is an on-demand learning solution designed to help you gain new skills and advance your career. You will find in-depth self-paced online classes on hundreds of technology-related topics including Microsoft Office Suite and Adobe Creative Cloud. Free with your HCPL library card.
    Click to start learning with LinkedIn Learning

 

Technical Support
If you are having trouble with your T-Mobile Wi-Fi Hotspot or Chromebook, Click here for helpful resources.

A Quick Start Guide will be provided at the time of checkout. It will cover the most common questions  new users have about using the devices. See the Learn section for basic computing classes and other How-to resources available from HCPL and our partners.

Technical Support

Many HCPL staff members can assist users with basic computing and common software questions. HCPL cannot provide in-depth troubleshooting or technical support.

T-Moblie 5G MiFi hotspots Technical Support, call toll free 1-844-341-4834

Chromebook Technical Surpport Online

Broken or Damaged Devices

Chromebooks and T-Mobile 5G MiFi hotspots that are not working, are broken, or damaged should be returned to the branch they were borrowed from. Replacement of damaged or broken devices will depend upon availability and is at the discretion of HCPL staff.

Library Services Blog View HCPL Blog >

Summertime in Houston is a great time to stay indoors and learn new skills.

Houston summer heat can be dangerous. Older folks, the very young, and people with underlying health issues are most at risk, but with heat indexes over 100, everyone needs to take extra care.