Frequently Asked Questions

A username is a name that you can use instead of your barcode to login to your account.

Username registration is a one-time process you will be prompted to do when first logging to this new system.   It allows you to create an easy-to-remember login name, or username, that you can use instead of your barcode to check your account.  Registration also allows you to get personalized recommendations and contribute ratings and reviews.

You can login with your username or your library card number. That’s up to you. The reason we require all customers to select a unique username is because the new catalog has additional optional functionality, like commenting on books and keeping track of your reading on shelves. And to support this, we need all customers to create a username.

No, unless it contains both letters and numbers. A username can’t consist entirely of numbers.  You can always use your library card number to log in if you prefer.

That’s entirely up to you. Keep in mind that when you add comments or summaries to titles you’ve borrowed, your name will appear next to the comment, and be visible to other members. Also bear in mind that the name you choose may be indexed with your public contributions in search engines such as Google as they crawl the web.

No, your birthdate is not required for registration. If the library already has this information on file, it will be shown on the registration page and saved to your account. 

If the library does not have your birth date on file with your library card, it will not be displayed on the registration page, and you don’t need to provide it if you so choose. But note that if you decide not to provide your birth year and month, the system will assume you are a minor, and for safety reasons, some features like create a username, write comments or add other kinds of content that require typing, will not be available to you. Minors can add star ratings, age suitability and similar titles, and they can create lists using pre-defined titles.

If you later change your mind and would like to use the full functionality of the catalog, Please ask a staff member at the circulation desk to update this information the next time you visit the library.

Your username must be unique, but otherwise you have a great deal of flexibility when you create a username. The name can be up to 24 characters long, and you can use any combination of letters and numbers, as well as underscores ( _ ). It cannot consist entirely of numbers, or use spaces or other non-alphanumeric characters. The best username is one that is easy for you to remember.

Yes, if you choose to contribute comments, lists or other content, your username appears beside anything you contribute.

Log in with your library card number#. When you’ve logged in successfully, your username appears at the top right of the page. 

Yes, you can change your username at any time. Keep in mind that any content you added previously will show your new username.

For users in the United States, the Children’s Online Privacy Protection Act requires web sites that collect personal information from children to obtain parental consent. For this reason, children under 13 are not allowed to display their real names, nor can they type their own usernames, enter comments, or add other kinds of content that require typing, since these could be used inappropriately. To generate a username, a child can select a combination of color and animal name.

An email address is optional. If you ask to have your PIN/password reset, an email with a reset link is sent via email. If you don’t provide an email address and you forget your PIN/password, you’ll need to contact the library to reset or recover it.

Yes, multiple library accounts can use the same email address.

You should complete the registration online even if the data is incorrect. Please ask a staff member at the circulation desk to update this information the next time you visit the library to ensure the library’s records are accurate.